Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By accessing and using CoreTech Infrastructure Solutions' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
CoreTech provides Internet Service Provider (ISP) solutions, hardware procurement, IT infrastructure services, and related technical support. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. User Obligations
You agree to:
- Provide accurate and complete information when using our services
- Use our services only for lawful purposes
- Not interfere with or disrupt the services or servers
- Not attempt to gain unauthorized access to any portion of our services
- Comply with all applicable laws and regulations
4. ISP Service Terms
For ISP services, the following terms apply:
- Service availability is subject to network conditions and maintenance
- We strive for 99.99% uptime but do not guarantee uninterrupted service
- Bandwidth speeds are "up to" the advertised rate and may vary
- Fair usage policies apply to all internet plans
- Early termination may incur fees as specified in your service agreement
5. Hardware and Products
For hardware purchases:
- All products are subject to availability
- Prices are subject to change without notice
- Warranty terms are as specified by the manufacturer
- Returns and refunds are subject to our return policy
- We are not responsible for damage during shipping
6. Payment Terms
Payment terms vary by service. For ISP services, payment is typically due monthly in advance. Late payments may result in service suspension. All fees are non-refundable unless otherwise specified in writing.
7. Limitation of Liability
CoreTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services, including but not limited to loss of data, profits, or business opportunities.
8. Intellectual Property
All content, trademarks, logos, and intellectual property on this website are the property of CoreTech Infrastructure Solutions or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.
9. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: Admin@coretechnology.pk
Address: Office # 21, 2nd Floor, Dawood Mall, Auto Bhan Road, Hyderabad